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Privacy Policy 

Taohé collects certain personal data from its customers through online forms completed by customers when they register on the site.www.taohe.be , your order, your newsletter subscription or any other request for information.

The following data may be requested from customers:

  • First name 
  • Name
  • Postal address
  •  e-mail address 
  • Telephone or mobile number
  • Date of birth
  • language
  • VAT number
  • User name 
  • Bank details for refunds

Taohé uses customer data solely in the interest of its brand. Customer data will in no way be exploited financially or by third parties outside Taohé's business. We use the data collected for the following purposes:

  • Order and delivery management
  • After-sales service (returns and refunds)
  • Information
  • Promotional offers
  • Statistics
  • Contact

This data is stored on the e-commerce platform used by Taohé. It is secured both in terms of access and integrity. We are committed to respecting the confidentiality of the personal information we collect.

Customers may modify their personal data or unsubscribe from the site at any time. Customers may also request the deletion of their personal data. This does not include data stored for administrative, legal or security purposes. Finally, customers may request that their personal information no longer appear, for example, on a mailing list, by sending an e-mail to hello@taohe.be.